Your clinic
SMS Terms and Conditions
Effective September 23, 2026. These terms apply to SMS messages Your clinic sends through Pllumi after a person has affirmatively opted in.
Your clinic messaging program
Your clinic uses Pllumi to send recurring appointment reminders, booking updates, account or service notifications, and—only when separately selected—promotional offers. Messages are sent only after the recipient affirmatively opts in to the applicable message type. Consent is optional and is not a condition of purchase or receiving care.
Frequency and charges
Message frequency varies based on appointments, account activity, clinic communications, and the recipient’s choices. Message and data rates may apply.
Opt out and customer support
Reply STOP to unsubscribe from SMS messages. Reply HELP for help. For additional support, contact the public contact form linked below.
Carrier disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on carrier availability, handset compatibility, and network conditions.
Privacy
Your clinic’s practices are described in the linked public Privacy Policy. We do not sell, rent, share, or provide mobile phone numbers, SMS opt-in data, or messaging consent to third parties or affiliates for their marketing or promotional purposes.
Changes
We may update these SMS terms when the messaging program changes. The current version is available at this public URL.
